It’s time to explore Digital Excellence.

The third phase of our Delivery Excellence Framework is the Beta Test phase, which can be applied to any initiative across people, Processes, Systems, and Data, and in this case home improvements.

"The failure of IT initiatives costs the U.S. economy alone between $50 and $150 billion annually" - Harvard Business Review.

To learn more about the Delivery Excellence Framework and how it can help save you from contributing to these alarming statistics, join one of our upcoming Delivery Excellence webinars. They are free and may well be the best hour you invest in your IT project or career journey.

𝖳𝗈 𝗅𝖾𝖺𝗋𝗇 𝗆𝗈𝗋𝖾 𝖺𝖻𝗈𝗎𝗍 𝗍𝗁𝖾 𝖣𝖾𝗅𝗂𝗏𝖾𝗋𝗒 𝖤𝗑𝖼𝖾𝗅𝗅𝖾𝗇𝖼𝖾 𝖥𝗋𝖺𝗆𝖾𝗐𝗈𝗋𝗄 𝖺𝗇𝖽 𝗁𝗈𝗐 𝗂𝗍 𝖼𝖺𝗇 𝗁𝖾𝗅𝗉 𝗌𝖺𝗏𝖾 𝗒𝗈𝗎𝗋 𝗇𝖾𝗐, 𝗈𝗋 𝖾𝗏𝖾𝗇 𝗐𝖾𝗅𝗅 𝖾𝗌𝗍𝖺𝖻𝗅𝗂𝗌𝗁𝖾𝖽, 𝗏𝖾𝗇𝗍𝗎𝗋𝖾 𝖿𝗋𝗈𝗆 𝗃𝗈𝗂𝗇𝗂𝗇𝗀 𝗍𝗁𝖾 𝗏𝖾𝗋𝗒 𝗅𝗈𝗇𝗀 𝗅𝗂𝗌𝗍 𝗈𝖿 𝗌𝗍𝖺𝗋𝗍-𝗎𝗉 𝖿𝖺𝗂𝗅𝗎𝗋𝖾𝗌, 𝗃𝗈𝗂𝗇 𝗈𝗇𝖾 𝗈𝖿 𝗈𝗎𝗋 𝗎𝗉𝖼𝗈𝗆𝗂𝗇𝗀 𝖣𝖾𝗅𝗂𝗏𝖾𝗋𝗒 𝖤𝗑𝖼𝖾𝗅𝗅𝖾𝗇𝖼𝖾 𝗐𝖾𝖻𝗂𝗇𝖺𝗋𝗌.

The successful delivery of Digital projects doesn't just happen by chance. It requires many practitioner working in concert, including Project Managers, Product Owners, and Change Managers as well as Business Analysts, Experience Engineers, and Solution Architects, quite apart from the technical specialists aligned to the solution. Add to this other stakeholders such as Executive Sponsor, Finance Partner, and Business SMEs, as well as external customers, service providers, and vendors, and the inevitable question arises - who actually 'owns' overall delivery responsibility?

Properly solving the vast majority of business problems requires a thorough review and understanding of the People, Processes, Systems, and Data domains across the client business and how they are contributing to the problem and how they will benefit from the solution. Approaching any opportunity or prospect purely through the lens of technology is guaranteed to compromise the ultimate success of the project and benefit derived by the client.

No matter how simple or obvious they may seem, business problems (issues, pains, inefficiencies, profitability, etc) are rarely singular in the domain responsible.

As most of us start to wind down for a well earned summer break I've been reflecting on 2023 and wanted to share my insights from the year past including some significant achievements realised.

Transfit, in conjunction with our technology partner Seera, recently deployed an impressive smartphone based ID card solution, to assist manage site access for a client's large national workforce.

Hopefully this is a timely reminder to my fellow entrepreneurs everywhere that often timing and sheer luck has as much to do with success as your best laid plans, so keep going.

I left part two of this article describing how the COVID-19 pandemic not only interrupted my pursuit of a standardised talent management solution, but also bought my Transfit business to a screeching halt. Then came Seera...

In part one of this article, I shared some of the talent management challenges I faced as CEO of Readify, as we grew and diversified. So, with those experiences under my belt, when I started Transfit, targeting a significantly more diverse consulting workforce, I was determined to implement a standardised skills measurement solution as part of our workforce alignment strategy.

Thank you for your well wishes after my recent announcement of being appointed CEO at Seera, an awesome Australian software (SaaS) business. On reflection, my journey to Seera feels like it has been in the making, and almost inevitable, for nearly 20 years, so I thought I would share some insights from that journey.

Are spreadsheets helping or hindering your Digital Transformation agenda?

In 2006 Al Gore produced the Academy award-winning documentary called ‘An Inconvenient Truth’, which, based on scientific facts and research, graphically forecast the effects of human-made climate change. It is now an undeniable reality that, as predicted in that movie, natural disasters globally are occurring more frequently and with more devastating effects than ever before, and that political action is now critically urgent.

After working with a large FMCG organisation this year, watching them trying to wrestle hundreds of projects into order, I again questioned why companies so regularly overestimate what they can achieve with their finite resources. It doesn’t make sense, so why do so many organisations make the same mistake?

Agile is often trumpeted as the magic cure to all IT ills, but is it really? At our recent Night of Excellence event, there was some very insightful discussion on this topic which I share with you – as I walk that fine line between being inclusive and divisive!

Without goodwill, particularly when your own systems, policies, or culture are to blame, means all your marketing gloss about customer service is nothing more than fairy floss - completely without substance. Fly better? How about fly fair first.

In my last post I asked the question "What does Digital Excellence mean to you?" Recognising this question may have been somewhat ambiguous, let me provide some additional context.

I recently shared the journey to Transfit discovering our Why. You can read about that here, but in short Transfit's "Why" is the championing of Digital Excellence within the ICT industry.

One of the first undertakings of our Digital Excellence Framework is to conduct a baseline Digital / ICT Excellence Assessment for our clients. These are conducted by interviewing or surveying representatives from management and staff, of all seniority, across the business.