The successful delivery of Digital projects doesn't just happen by chance. It requires many practitioner working in concert, including Project Managers, Product Owners, and Change Managers as well as Business Analysts, Experience Engineers, and Solution Architects, quite apart from the technical specialists aligned to the solution. Add to this other stakeholders such as Executive Sponsor, Finance Partner, and Business SMEs, as well as external customers, service providers, and vendors, and the inevitable question arises - who actually 'owns' overall delivery responsibility?
Experience has taught us that, as defined in our Digital Excellence Framework, delivery management is a unique leadership role with distinct, complementary skills and responsibilities to the other practitioner roles who may be involved in a digital delivery project. We call this role the Digital Excellence Lead. Incorporating a Digital Excellence Lead into your project, and assigning them overall delivery responsibility, provides clear accountabilities and reporting lines for the project team and executive sponsor, without which true delivery ownership can be vague or non existent - remembering "Success has many fathers, but failure is an orphan".
To learn more about the Digital Excellence Framework and how it, and the Digital Excellence Lead role, supports the 'success shaping' and 'delivery assurance' of digital projects, join one of our upcoming free Digital Excellence webinars. During this free online webinar we will discuss
the importance of formal and robust Success Shaping and Delivery Assurance,
how Digital Excellence Leadership differs from, and is complementary to, project, product, and change management,
why it is critical to the success of technical and non-technical initiatives alike, and
how our Digital Excellence Framework supports all roles and functions within the project lifecycle.
To register, click your preferred date link above, and I look forward to seeing you online then. Graeme
