While most of the current emphasis is on the technology itself, we believe that the more critical factor is the human element. For AI to realise its full potential, it is essential for employees to change their mindset towards AI and technology.

It’s time to explore Digital Excellence.

The third phase of our Delivery Excellence Framework is the Beta Test phase, which can be applied to any initiative across people, Processes, Systems, and Data, and in this case home improvements.

Properly solving the vast majority of business problems requires a thorough review and understanding of the People, Processes, Systems, and Data domains across the client business and how they are contributing to the problem and how they will benefit from the solution. Approaching any opportunity or prospect purely through the lens of technology is guaranteed to compromise the ultimate success of the project and benefit derived by the client.

As most of us start to wind down for a well earned summer break I've been reflecting on 2023 and wanted to share my insights from the year past including some significant achievements realised.

Transfit, in conjunction with our technology partner Seera, recently deployed an impressive smartphone based ID card solution, to assist manage site access for a client's large national workforce.

Hopefully this is a timely reminder to my fellow entrepreneurs everywhere that often timing and sheer luck has as much to do with success as your best laid plans, so keep going.

Are spreadsheets helping or hindering your Digital Transformation agenda?

In 2006 Al Gore produced the Academy award-winning documentary called ‘An Inconvenient Truth’, which, based on scientific facts and research, graphically forecast the effects of human-made climate change. It is now an undeniable reality that, as predicted in that movie, natural disasters globally are occurring more frequently and with more devastating effects than ever before, and that political action is now critically urgent.

After working with a large FMCG organisation this year, watching them trying to wrestle hundreds of projects into order, I again questioned why companies so regularly overestimate what they can achieve with their finite resources. It doesn’t make sense, so why do so many organisations make the same mistake?

Agile is often trumpeted as the magic cure to all IT ills, but is it really? At our recent Night of Excellence event, there was some very insightful discussion on this topic which I share with you – as I walk that fine line between being inclusive and divisive!

Without goodwill, particularly when your own systems, policies, or culture are to blame, means all your marketing gloss about customer service is nothing more than fairy floss - completely without substance. Fly better? How about fly fair first.

In my last post I asked the question "What does Digital Excellence mean to you?" Recognising this question may have been somewhat ambiguous, let me provide some additional context.

I recently shared the journey to Transfit discovering our Why. You can read about that here, but in short Transfit's "Why" is the championing of Digital Excellence within the ICT industry.

One of the first undertakings of our Digital Excellence Framework is to conduct a baseline Digital / ICT Excellence Assessment for our clients. These are conducted by interviewing or surveying representatives from management and staff, of all seniority, across the business.

You may have noticed a subtle shift in Transfit's positioning. Whilst not earth shattering from a marketing perspective, the rationale behind it is a significant game changer for Transfit, and ultimately for our customer engagement, so I wanted to share a little of the journey that has led to this change.